Lithium
http://www.lithium.com/ Provides on-demand, hosted forums, chats, and other social networking tools for enterprise to build online communities. Your customer advocates can engage with people in Twitter, outside the community, sharing great content and creating a multi-channel customer network. Lithium Technologies has led the industry in creating scalable online communities. Lithium is the leading provider of Social CRM solutions to power the customer network.Our goals of increasing revenue, shortening support calls, and elevating brand loyalty are definitely being met. - Barry Paperno Manager, Customer Service, FICO 5,081,429,963 Conversations viewed each month in Lithium communities. Powering the Customer Network Introducing Lithium Social CRM. Hosted Components and Services > Message Boards social networking platform customer relationship management companies social crm social networks customer relationship management system
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