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Other links at Web Usability
"The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.
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A forum for sharing information among a community of human factors engineers, designers, and developers who are interested in producing web sites that are more useful and usable. Site contains proceedings of the most recent (3/Jun/1999) conference and archives of all previous conferences.
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Interview detailing the approach to web usability in Hong Kong.
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Includes an online version of the book "Access by Design: A Guide to Universal Usability for Web Designers" by Sarah Horton, along with links to other useful resources.
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Ilise Benun elaborates on the principles of consistency, interaction, instruction, choices and control. (Publish.com)
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