Usability First
http://www.usabilityfirst.com/ Diamond Bullet Design offers their experience and knowledge on website and software usability. Usability resources: a glossary of usability-related terms, usability methods, best practices, humor, and more. A free service of Foraker DesignHow well do you know your users? For most websites, the answer is probably "not well enough." Learn the proven methods for conducting usability research, including how to apply your findings towards measurable improvements. Here are a few starting points. User-Centered Design improves the Web Usability usability usable useability useable user interface design customer experience web web site web design web site design site design
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Other links at Web Usability
Eric Schaffer of Human Factors International describes the result of his experiences of working Eric working on over 150 user interface standardization projects.
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3. Useit.com
Pages collected by the University of Maryland, Masters of Software Engineering. These guidelines will assist software engineers to create effective user interfaces.
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Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site.
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